Richard's Journal

Tiscali related E-mails

To Tom Chisholm, Tiscali High Level Complaints, Tiscali, U.K.
Creditlink Account Recovery Solutions Limited (CARS)
Frances Orozco, Tiscali Customer Services, Frederickson International
Naomi Slade, Simon Lock, Craig Graham and Darryl Taylor, CARS

 

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RLKE10**.doc

28th July 2008

FAO Tom Chisholm: Our arranged telephone conversation, etc.

Dear Tom Chisholm,

Case – 11225
Ref: – UKHD***********


False and Unwarranted Claims for Payment from Tiscali
Threats from Creditlink Account Recovery Solutions Limited (CARS)
Threats and Slander from Frederickson International
Demands of Money with Menaces by Tiscali, CARS and Frederickson International

Thank you for and your E-mail of 8th July 2008 and your letter of 16th June 2008.

As I recall from our telephone conversation 8th July from 10.50 a.m. you were due to ‘phone me again on Monday 21st July at 3.00 p.m. but that did not happen.

Over the last few weeks I have put many of the E-mails and letters involved in this saga on the Internet, specifically on my Richard’s Journal Web Site, though I am still behind on the general narrative; all in my diary but yet to be transferred due to pressure of work, completing matters connected with my book, etc.

In view of what has happened and the time this debacle has cost me I wish to know how all this came about.

As I pointed out in my letter of complaint to Mary Turner, Chief Executive of Tiscali U.K., I make use of the Internet a great deal having lost almost everything in the very late 1990s to corruption in Havant Borough Council (false accounting, deception, fraud, miss-appropriation of European Funds, etc.; see The Background) and, purely coincidentally of course, unable to obtain publicity in the local Press (the Internet does not have friendly editors to help with a cover-up – “News Blackouts, Princes and Kings”), or any assistance from Business Link Hampshire. Once past the local block, which is happening thanks to my appearance in Barbara Ford-Hammond’s book, “Past Life Tourism” as well as my own forthcoming book, “Remembering Lorelei”, I shall want to know the complete “Who, What, Why, When, How”.

Similarly, with Tiscali, Creditlink Account Recovery Solutions (CARS) and Frederickson International Limited, I wish to know the complete “Who, What, Why, When, How”.

I promised the CARS people that they would be at least a little famous, in an E-mail to Naomi Slade, at Cars, on 23rd April 2008.

The only people at Frederickson International to whom I spoke were “Mariam” and “Kaya”. That was as far as I got as Frederickson International were totally unhelpful and far more into bullying than sorting out situations.

As I said in one of our conversations, the CARS people had an element of reasonableness about them, were willing to listen and contact Tiscali about the situation. On the other hand Frederickson International were unable to get out of bully mode and could only parrot “You’re a Debtor”, “You’re a Debtor”, despite it only ever being an allegation by Tiscali, which was subsequently proven to be totally false, and despite me telling them that the conversation was being recorded. So, as I also said, it would be a good idea on Tiscali’s part to put all future business with CARS and forget about Fredrickson, though Tiscali also need to sort out the absolute shambles that passes for accounts and “customer care” in its present organisation, as well as employing people who have a reasonable command of the English language, can spell, can write letters, can address an envelope properly, can handle basic arithmetic and can communicate with each other as well as customers. In other words most of your colleagues need to go back to school and learn the basics then back to business school and learn how to run a business.

The Tiscali E-mails and Letters seem to be taking a little longer than usual to show up in searches, unlike a review page I published on “Trick or Treatment”, a book by Simon Singh and Edzard Ernst, that was showing on a search for “Korotkov, Levichev” within a few weeks (third entry, at present), at least my comments on the page in the book concerned with Spiritual Healing; the latter were responsible for the mathematics and experiments involved with treating the human aura as a stress energy tensor outside Minkowski/Einstein space-time – I do know what I am talking about despite Havant Borough Council putting it about that “his marbles are loose” ( confirmed by “The Well-Wisher”) compared with prominent people who take the opposite view – they are scared witless of me being in the public domain.

The above is, broadly, what I told you in our first telephone conversation. As yet I have heard nothing in relation to whose was responsible for such a heavy handed chain of events; involving credit recovery agencies over a trivial £8-69, despite payment having been sent, let alone holding cheques for five or six weeks before cashing them.

I have discussed these events with Officers of the local Chambers of Commerce, principally Traci Baker of Portsmouth and South East Hampshire Chamber of Commerce.

My situation in regard to the local Chambers is as follows:

As RLK Associates I am a Member of East Hampshire Chamber of Commerce, which is affiliated to Portsmouth and South East Hampshire Chamber of Commerce. The two affiliated Chambers are accredited by the British Chambers of Commerce. Therefore, I am backed by not just the local Chambers of Commerce but the British Chambers of Commerce as well.

The illegal threats against me by CARS and Frederickson International ceased immediately I E-mailed CARS asking for full legal justification of their position and Tiscali’s position to take to my local Chamber of Commerce Legal Team. Logically, CARS had the decency and good sense to contact Tiscali at that point and someone at Tiscali stopped the threats from Frederickson International as well, as they ceased at the same time, though whoever at Tiscali was involved did not have the courtesy to contact me.

I believe my experience with Tiscali, CARS and Frederickson International is a very good reason to be a Member of a Chamber of Commerce, particularly as companies, not just Tiscali, treat their customers horrendously. The people to whom I have spoken at the Chamber of Commerce agree. Therefore, my experiences with Tiscali and the companies they employ to bully and threaten customers are to become an article in the Chamber Journal, which will, of course, go online after print publication; that is the way of things these days. We are currently, aiming for the September Issue of the Chamber Journal, which means the story needs to be in by the end of July, early, mid, August at the latest. That being the case, Tiscali and the other companies involved have a week, two at the most, to come up with any positive developments for inclusion in that story.

This E-mail will, of course, join the other Tiscali related E-mails on my Web Site.


Yours sincerely,


 

Richard King

Richard King, BTech, MTech, CEng, MIMechE
Consultant Engineer
RLK Associates
Visiting University Lecturer in Engineering and Materials
Associate College Lecturer in Engineering Science and Materials

Member of East Hampshire Chamber of Commerce and Industry
 
Healer, Psychic
Member of the Scientific and Medical Network

Havant, Hampshire
E-mail:
mail01@rlkassociates.co.uk

Business Web Site: www.rlkassociates.co.uk


Copies

Naomi Slade, Creditlink Account Recover Solutions Limited (CARS)
Simon Lock, Creditlink Account Recover Solutions Limited (CARS)
Craig Graham, Creditlink Account Recover Solutions Limited (CARS)
Darryl Taylor, Creditlink Account Recover Solutions Limited (CARS)
Fredrickson International